Player support
Questions, bug reports or feedback about Jack Mafia Open World Sandbox or Stone Tribe: Survival Craft? Email us.
Quick answers
Where is my progress saved?
On your iPhone only. There are no accounts or cloud saves, so deleting the app deletes your progress.
Why are there ads?
Both games are free. Jack Mafia Open World Sandbox shows ads at natural breaks, for example after a mission; Stone Tribe: Survival Craft shows a short ad after every 8 minutes of play. In both games you can choose to watch an optional ad for a bonus, such as a double mission reward.
Something isn’t working. What should I send?
Your iPhone model, your iOS version, and what you were doing when it happened. Screenshots help.
Which devices are supported?
Jack Mafia Open World Sandbox: iPhone with iOS 15 or later. Stone Tribe: Survival Craft: iPhone with iOS 26 or later.
How do I delete my data?
Deleting the app removes everything stored on your device. We keep no personal data on our side; see the privacy policy of Jack Mafia Open World Sandbox or Stone Tribe: Survival Craft.
How each game handles data is explained in its privacy policy: Jack Mafia Open World Sandbox · Stone Tribe: Survival Craft.